Is the PNC channel between DMZ Gateway® and EFT FIPS certified?
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, 7.4.x and laterQUESTIONIs the PNC channel between DMZ Gateway® and EFT FIPS certified? ANSWERFor the FIPS certified cryptographic module implementation...
View ArticleDo you have a link to the certificate for your FIPS ciphers?
Do you have a link to the certificate for your FIPS ciphers?For the FIPS certified cryptographic module implementation in EFT version 7.2.9 and 7.3.6 (and subsequent releases), Globalscape is using...
View ArticleEFT Server FISMA and FedRAMP Compliance
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7.4.x and laterDISCUSSIONSummaryAlthough and FISMA and FedRAMP are separate initiatives, with the former initially focused on on-premises governmental...
View ArticleUpgrading from v7 to v8: WTC - Workspaces Customizations
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, v7.4.x and laterQUESTIONWhen upgrading from EFT v7.4.x to v8.x, does it keep my customizations?ANSWERGoing from v7.4.x to v8 is a MAJOR upgrade and EFT...
View ArticleSFTP HMAC Settings and Advanced Properties
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v8.x and laterDISCUSSIONA keyed-Hash Message Authentication Code (HMAC) is used to verify data integrity and message authenticity, to confirm data has not...
View ArticleWhy is SiteConfig database file in v8 twice as big as ftp.cfg was in previous...
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, all versionsQUESTIONWhy is SiteConfig database file in v8 twice as big as ftp.cfg was in previous versions?ANSWERStarting in EFT v8.0, we are using a...
View ArticleClik here to view.
WTC shows empty directory listing when using DFS and Access Based Enumeration
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, v7.x and laterSYMPTOMWTC shows empty directory listing when using DFS and Access Based EnumerationCAUSEAccess Based Enumeration is a feature with the...
View ArticleSFTP shows error when file transfer is downloading with matching file name...
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, v7.x and laterSYMPTOMWhen an event rule file transfer is using the "Matching filenames" dropdown in the Offload Action Wizard > Destination File Path,...
View ArticleClik here to view.
Advanced Properties
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v8.0 and laterRefer to the attached PDF (scroll to bottom of page) for a list and descriptions of the Advanced Properties.DISCUSSIONIn v8 and later, EFT...
View ArticleCould not upload a 1.5 GB file to the ICAP server
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, v7.x and laterSYMPTOMCould not upload a 1.5 GB file to the ICAP server.CAUSEThe connection to the ICAP server timed out before EFT received a response....
View ArticleHow can I disable the ability to install the EFT server service by non-EFT...
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7.4.4.22QUESTIONHow can I disable the ability to install the EFT server service by non-EFT server administrators?ANSWERAdd the advanced property below to...
View ArticleClik here to view.
CuteFTP and WTC number of bytes transferred is different
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7.4.x and laterDISCUSSIONWhen using CuteFTP or the Web Transfer Client in EFT to transfer the same file, the number of bytes transferred is reported as a...
View ArticleWTC session times out when trying to upload 1000 files simultaneously when...
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, v8.x and laterSYMPTOMWTC session times out when trying to upload 1000 files simultaneously when using the EDGE or IE browser.CAUSEOlder Edge and Internet...
View ArticleSet Workspaces Send Email Port to Non-Default Value
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v8.0.2.14 and laterDISCUSSIONThis advanced property is used to specify the external port number that is appended to Workspaces emails, when not using the...
View ArticleBypass registration for Workspace Invitee with internal LDAP account
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v8.0.2.10 and laterDISCUSSIONInvited guests are usually routed to the registration page. If the invitee domain is considered an internal domain AND the...
View ArticleReceiving network issue warning when downloading files in browser
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, v7.x and laterSYMPTOMReceiving network issue warning when downloading files in browser.CAUSEThis is caused by using a self-signed certificate. The use of...
View ArticleClik here to view.
Instrumenting an Advanced Workflow
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7.4.x and laterDISCUSSIONIn software development, instrumentation refers to the measure of a product's performance, to diagnose errors, and to write...
View ArticleEFT Secrets: A Primer
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v8.0.1 and laterDISCUSSIONEFT Secrets Storage & SecurityThis article describes the various mechanisms used by EFT to protects its secrets. The word...
View ArticleEFT records incorrect MAC when Ciphers AES128-GMC and AES256-gmc are used
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, v8.0 - 8.0.3.xSYMPTOMEFT records incorrect MAC when Ciphers AES128-GMC and AES256-gmc are usedCAUSEThe ciphers aes256-gcm@openssh.com and...
View ArticleClik here to view.
Is EFT vulnerable to the Raccoon attack?
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, all versionsQUESTIONIs EFT vulnerable to the Raccoon attack? ANSWERNo, if the Diffie-Hellman (DH) key exchange is disabled.More InformationRaccoon is a...
View Article